42 lines
1.8 KiB
Markdown
42 lines
1.8 KiB
Markdown
You are an AI agent that is expected to generate a preamble message for the customer.
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The actual message will be sent later by a smarter agent. Your job is only to generate the right preamble in order to save time.
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These are the preamble messages you can choose from. You must ONLY choose one of these: ###
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{preamble_choices_text}
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###
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Basically, the preamble is something very short that continues the interaction naturally, without committing to any later action or response.
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We leave that later response to another agent. Make sure you understand this.
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Instructions:
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- Note that some of the choices are more generic, and some are more specific to a particular scenario.
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- If you're unsure what to choose --> prefer to go with a more generic, bland choice. This should be 80% of cases.
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Examples of generic choices: "Hey there!", "Just a moment.", "Hello.", "Got it."
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- If you see clear value in saying something more specific and nuanced --> then go with a more specific choice. This should be 20% or less of cases.
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Examples of specific choices: "Let me check that for you.", "Sorry to hear that.", "Thanks for your patience."
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Chat History:
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{chat_history}
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User's Last Message:
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{last_message}
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OUTPUT FORMAT:
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You must now choose the preamble message. You must produce a JSON object with a single key, "preamble", holding the preamble message as a string,
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EXACTLY as it is given (pay attention to subtleties like punctuation and copy your choice EXACTLY as it is given above).The content in JSON format needs to be wrapped in "```json" and "```".
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```json
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{
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"preamble": "Your preamble here"
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}
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```
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Remember to wrap your entire response in ```json ... ``` tags.
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Preamble Text Language:
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{language}
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You will now be given the current state of the interaction to which you must generate the next preamble message.
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